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Over 15 years of experience driving innovation, demanding excellence, incentivising performance, and supporting growth for startups and established companies in Romania and the United States.

Co-Founder of Mejix, a custom software development company that focuses on providing business software development, e-commerce, marketplaces, and platform engineering solutions for an extensive list of clients from the USA and Europe

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  /  Technology   /  A.I. Will Not Replace People (at least not yet)

A.I. Will Not Replace People (at least not yet)

In the world of business, there is a common fear that artificial intelligence (AI) will replace humans. This fear is understandable, but it is misguided. AI is not here to replace people—it’s here to empower them to do more with less. Let’s explore why this is the case.

AI Is Here to Help Us, Not Replace Us At its core, AI is about automating human labor and making processes more efficient and accurate. It involves using sophisticated algorithms to assess data points and make decisions based on those data points in real time. By automating mundane tasks like data entry or document analysis, businesses can free up their employees’ time to focus on more meaningful tasks like customer service or innovation.

For example, let’s say a company has hundreds of customer service inquiries coming in every day from all over the world. Instead of spending hours manually sorting through these inquiries, they could use an AI-powered chatbot to take care of it for them. The chatbot could quickly sort through the inquiries and route them to the appropriate department without any manual effort required on the part of the company’s staff. This would significantly reduce their workload while also ensuring that customers get fast and accurate responses to their inquiries.

The Benefits of Automation Automation enabled by AI can benefit companies in numerous ways. For one thing, it can reduce costs associated with manual labor, such as payroll expenses or overhead costs such as office space rental fees for extra workers or electricity bills for additional computers and servers needed for manual analysis or sorting tasks. Automation can also help increase productivity by freeing up employees’ time so they can focus on higher-value work that adds value back into the business instead of wasting time on tedious tasks that don’t add any value at all!

Now, let’s delve more specific into the top ways that a software and marketing company might use AI:

Marketing campaigns

Artificial intelligence (AI) has the ability to assist with the creation of various types of content, including blogs, images, and social media posts. It can also help with the preparation of newsletters and the segmentation of target audiences based on complex criteria.

Read more here:

By utilizing AI in a more advanced manner, a company can use it to determine the most effective channels for reaching their target audience and optimize their advertising budget accordingly. I will cover this in another article. I will write about this topic in more detail in a separate article.

Customer Service / Support

Artificial intelligence (AI) has the ability to provide quick and accurate responses to customer inquiries, improving the overall customer experience. By using AI to handle routine and repetitive tasks, companies can free up their human customer service agents to handle more complex and nuanced issues.

Few tools that already using this technique:

This not only helps to improve the efficiency of the customer service process, but also allows for a more personalized and enjoyable experience for the customer. In addition, AI-powered chatbots and virtual assistants can be available 24/7, providing assistance to customers at any time of day or night. Overall, the integration of AI into customer service operations can greatly enhance the customer experience.

Programming Assistent

There are many ways that AI can assist programmers with coding. Some examples include:

Code completion: AI can be used to predict what code the programmer is going to write next, based on the code that has already been written.

Code suggestion: AI can be used to suggest possible code snippets or solutions to problems that the programmer is trying to solve.

Code review: AI can be used to automatically review code for errors, bugs, and security vulnerabilities.

Documentation generation: AI can be used to automatically generate documentation for code, including descriptions of functions, parameters, and return values.

Few tools that already using this technique:

Research and Development

AI can help businesses identify new opportunities for innovation and improve their R&D processes. Nowadays, every client can benefit from having an AI tool or component embedded in their software. As we are still in the early stages of a new era in technology, AI-powered tools have the potential to create the next unicorns and can greatly enhance any business.

AI can be used to generate new ideas for products, services, or processes. We can use it to find brand names for our new product, or validate ideas that we have.

Few tools that already using this technique:

In short, AI isn’t here to replace us; it’s here to empower us! By leveraging automation enabled by AI — such as automated sorting processes and customer service chatbots — businesses have the potential to become leaner while also providing better experiences for their customers than ever before! With this combination of cost savings and improved customer experience comes increased profitability — something we all want our businesses to achieve! So go forth boldly into the world of artificial intelligence — you won’t be disappointed!